Customer Care Plan
At Partridge Jewellers we are so confident of the quality of our product that we will offer you this customer care plan complimentary with any purchase of an engagement ring.
- 1 complimentary ring sizing. (Valid for 12 months from original purchase date)
- 1 complimentary rhodium plating for white gold or free polish in the case of platinum and yellow gold. (Valid for 12 months from original purchase date)
- Free yearly claw checking (does not includes any repairs required)
- Lifetime free ultrasonic cleaning
- 10% discount on wedding rings
- Free certificate of authenticity and free yearly updates
Sometimes you wish you bought a different or bigger diamond. At Partridge we are happy to help you trade up when the time is right. Please bring in your original Partridge purchase and we can discuss trading up for a new, different or simply bigger diamond jewellery piece.
Tax Free Services
All purchases are available tax free for those travelling overseas. Please enquire about this service when you make your selection.
Cleaning and Polishing
We offer a lifetime of free cleaning, polishing, and checking on all jewellery purchased from us. Please pop into any of our stores to take advantage of this service.
Partridge Jewellers use only qualified valuers and gemmologists, experts in their fields. They will appraise your item of jewellery or timepiece with up-to-date knowledge to provide the correct valuation.
After Loss Insurance Replacement
We liaise with all insurance companies enabling us to provide a fast resolution to your claim.