Benefits & Services

Every store provides specialised jewellery services

We are not simply a jewellery and watch retailer. We use qualified jewellers, designers, watchmakers, engravers, gem setters, pearl re-threaders and valuers.

Every Partridge store provides specialised jewellery services and answers to your questions. We can also work with you to create a bespoke piece of jewellery for you and future generations to enjoy.

Diamond Upgrades

Sometimes you wish you bought a different or bigger diamond. At Partridge we are happy to help you trade up when the time is right. Please bring in your original Partridge purchase and we can discuss trading up for a new, different or simply bigger diamond jewellery piece.

Customer Care Plan

At Partridge Jewellers we are so confident of the quality of our product that we will offer you this customer care plan complimentary with any purchase of an engagement ring.

  • 1 complimentary ring sizing. (Valid for 12 months from original purchase date)
  • 1 complimentary rhodium plating  for white gold or free polish in the case of platinum and yellow gold. (Valid for 12 months from original purchase date)
  • Free yearly claw checking (does not includes any repairs required)
  • Lifetime free ultrasonic cleaning
  • 10% discount on wedding rings
  • Free certificate of authenticity and free yearly updates 

Tax Free Services

All purchases are available tax free for those travelling overseas. Please enquire about this service when you make your selection.

Finance Options

We offer the convenience of six months layby, please speak to one of our instore assistants about this option. Alternatively you may wish to use our specialised finance. To apply for a pre-approval before coming instore use the button below.

Cleaning and Polishing

We offer a lifetime of free cleaning, polishing, and checking on all jewellery purchased from us. Please pop into any of our stores to take advantage of this service.

Jewellery Repairs and Maintenance

Our team of expert jewellers are happy to help repair or maintain the quality of your precious jewellery. Please visit any of our stores to take advantage of our services which include:

  • Ring re-sizing
  • Re-tipping of ring prongs
  • Metal re-plating
  • Resetting of diamonds and gemstones
  • Jewellery polishing
  • Re-threading of necklaces and bracelets


Partridge Jewellers use only qualified valuers and gemmologists, experts in their fields. They will appraise your item of jewellery or timepiece with up-to-date knowledge to provide the correct valuation.

After Loss Insurance Replacement

We liaise with all insurance companies enabling us to provide a fast resolution to your claim.

Watch Servicing

We specialise in the servicing of Swiss timepieces. Regular servicing will help the performance of your watch and extend its lifetime. Please bring your watch into any of our stores and speak to one of our well-informed assistants.

Partridge & Community

At Partridge we believe in setting the highest standards and therefore we take our responsibility as a corporate citizen seriously.

We support arts and culture organisations that have the same exacting standards of excellence that we do, including the Royal New Zealand Ballet (RNZB). 

We have also made contributions to the KidsCan Charitable Trust, The New Zealand Red Cross, and civic projects such as the new Wellington College Memorial Hall and the Lower Hutt Life Education Project.